Privacy Policy

Last Updated: 11.10.2024

Welcome to FolloWizard. We value your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you use our mobile application FolloWizard available on Google Play and the App Store.

INFORMATION WE COLLECT

Personal Information

When you register with FolloWizard and utilize our services, we may collect various types of personal information from you including, but not limited to:

• First and last name
• Email address
• Instagram username
• IP address of your mobile device
• Type of mobile device used
• Mobile operating system
• Geographic location
• Diagnostic data (“Usage Data”)

User Data

To access FolloWizard's functionalities, users are required to download their Instagram data and upload it to our application. This data comprises:

• Lists of followers and followed accounts
• Unfollowed users
• Pending follow requests

Automatically Collected Information

During your interaction with our application, certain information may be collected automatically, such as:

• Device information (e.g., device model, operating system)
• Log information (e.g., IP address, access times)
• Usage data (e.g., pages viewed, clicks)

Cookies

FolloWizard utilizes cookies to enhance user experience and for advertising purposes. These cookies enable us to:

• Recognize your device
• Personalize content
• Analyze app usage patterns

Third-party Services

We integrate third-party services that may collect information to identify users. These service providers may gather data via mobile device identifiers (e.g., Identifier for Advertisers or IDFA), cookies, and similar technologies. For details on their data collection and processing practices, please refer to their respective privacy policies:

• Google Ads
• Firebase analytics
• Crashlytics
• RevenueCat
• Amplitude

HOW WE USE YOUR INFORMATION

We employ the information collected for various purposes, ensuring a comprehensive and tailored user experience. These purposes include, but are not limited to:

• Provision and Maintenance of Our Services: We utilize your information to deliver the functionalities and features of FolloWizard, ensuring smooth and uninterrupted service access.
• Transaction Processing and Subscription Management: Your information is used to process transactions, manage subscriptions, and facilitate payment-related activities to ensure seamless usage of premium features.
• Service Improvement and Personalization: We analyze user data to enhance the functionality, usability, and personalization of FolloWizard, striving to meet user preferences and expectations effectively.
• App Usage Analysis: By analyzing app usage patterns and user interactions, we gain insights into how FolloWizard is utilized, enabling us to optimize performance, identify areas for improvement, and tailor features to user needs.
• Customer Communication Including Support: Your information enables us to communicate effectively with you, providing timely assistance, responding to inquiries, and delivering support services to address any concerns or issues promptly.
• Detection, Prevention, and Resolution of Technical Issues: We employ your data to detect, prevent, and resolve technical issues and disruptions, ensuring the stability, reliability, and security of FolloWizard for all users.

SHARING YOUR INFORMATION

Your personal information is not sold, traded, or transferred to external parties except in specific circumstances:

• Service Providers: We may share information with third-party service providers to facilitate functions such as payment processing and data analysis.
• Legal Obligations: Disclosure may occur if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred to the acquiring entity.

FOLLOWIZARD'S RELATIONSHIP WITH SOCIAL MEDIA PLATFORM (e.g., INSTAGRAM)

FolloWizard is entirely independent of Instagram or any other social media platform with no business affiliation. Therefore, any actions taken by Instagram, including account suspensions, are beyond the scope of FolloWizard's responsibility.

DATA SECURITY

We prioritize the security of your data and implement appropriate technical and organizational measures to safeguard it. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

YOUR RIGHTS

You retain certain rights regarding your personal information, including the rights to access, correct, delete, or restrict its processing. To exercise these rights, please contact us at support@followizard.app.

CHILDREN'S PRIVACY

FolloWizard is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If such information is inadvertently obtained, we will promptly take steps to delete it.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically. Notification of changes will be provided by posting the revised policy on our platform. We recommend reviewing this policy periodically to stay informed of any updates.

CONTACT US

If you have any inquiries or concerns regarding this Privacy Policy, please reach out to us at:

Email: support@followizard.app

By accessing and utilizing FolloWizard, you signify your acceptance of this Privacy Policy. We appreciate your trust in us and are committed to safeguarding your information.